When the in-app help and the forum are not enough, there are people on the other end.
Sign-ups for after-school activities close tonight, the direct debit run has to go out tomorrow, or a family cannot get their payment to go through. In an association run by volunteers, getting stuck at a moment like that is very stressful, because there is no reason anyone on the board should know how to fix it.
That is what our customer support department is for: to get you unstuck and keep you moving.
Included on every plan, the free one too. You write, you explain the case and we answer.
Available on the Premium plan, for the things that are easier to explain out loud than in writing.
We work only with parents' associations, so we know about membership fees, direct debit runs and membership drives.
When a new board comes in, we lend a hand so they get going without any nasty surprises.
Support is included from the free plan onwards, because a board of volunteers should not have to fight the tool on their own.
Try MiAMPA for free